TERMS & CONDITIONS.
Terms and Conditions of MyTICKS Events
Last Updated: February 15, 2025
These Terms and Conditions ("Terms") govern your use of the MyTICKS Events website (www.myticks.com.au), the purchase of tickets, and the use of event-related services provided by MyTICKS Events ("we," "our," "us"). By using our website and purchasing tickets, you agree to abide by these Terms. Please read them carefully before proceeding.
1. Acceptance of Terms:
By accessing or using MyTICKS Events, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please refrain from using our website or services.
2. Ticket PurchaseTicket Availability:
All tickets for events or concerts listed on our website are subject to availability. While we strive to keep the ticket inventory up to date, we cannot guarantee that all tickets will be available at the time of your purchase.Ticket Pricing: Ticket prices are displayed on the website and are subject to change without prior notice. Prices do not include applicable service fees, taxes, or other charges unless explicitly stated. You are responsible for all additional charges.Payment: When purchasing tickets, you agree to provide accurate and complete payment information. Payments are processed through secure third-party payment processors, and your credit card or other payment details will be handled according to the third-party provider’s terms and conditions.Confirmation of Purchase: After purchasing tickets, you will receive an email confirmation with your order details. It is your responsibility to verify the accuracy of the information. If there are any issues with your order, please contact us immediately.
3. Event Cancellations, Postponements, or Changes and Postponements:
MyTICKS Events is not responsible for any cancellations, postponements, or changes to the event details. If an event is canceled or rescheduled, you may be eligible for a refund or ticket exchange according to the event organizer's policy.Refunds and Exchanges: In the case of an event cancellation or significant changes, refund or exchange eligibility will depend on the event organizer’s policy. MyTICKS Events will assist with the process where possible, but it is ultimately the event organizer’s decision.
4. Use of Tickets Transfer of Tickets:
Tickets are generally non-transferable and may not be resold or exchanged except as expressly allowed by the event organizer or within the terms of our website. Unauthorized resale of tickets may result in the cancellation of the ticket and access to the event.Ticket Holder Responsibility: You are responsible for the proper use and safekeeping of your tickets. MyTICKS Events is not responsible for lost or stolen tickets. If your ticket is lost, please contact us immediately, but note that we may not be able to provide a replacement.
5. User Account Account Registration:
In order to purchase tickets, you may need to create an account with MyTICKS Events. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Account Security: You agree to notify us immediately if you suspect any unauthorized use of your account or any other security breach.
6. Website Use Access to the Website:
You agree to use our website in compliance with applicable laws and not to engage in any activity that could harm the website or disrupt the services provided.Prohibited Activities: You must not engage in any of the following activities:Attempt to interfere with or disrupt the website or servers.Use the website for any unlawful purpose or fraudulent activity.Scrape, crawl, or index our website without permission.Use automated tools to process bookings or interfere with the operation of the website.7. Privacy and Data ProtectionYour use of the MyTICKS Events website is also governed by our [Privacy Policy]. By using our website and purchasing tickets, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
8. Limitation of Liability - No Warranty:
MyTICKS Events provides the website and services "as is" without any warranties, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or secure.Limitation of Liability: To the fullest extent permitted by law, MyTICKS Events is not responsible for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the website, purchase tickets, or attend an event.Event Liability: MyTICKS Events is not responsible for any injury, loss, or damage suffered by attendees during an event. Any liability lies with the event organizer or venue.
9. Indemnity:
You agree to indemnify and hold harmless MyTICKS Events, its employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the website, your violation of these Terms, or your attendance at any event.
10. Termination:
MyTICKS Events reserves the right to suspend or terminate your account and access to our website at our sole discretion if you breach these Terms or engage in unlawful activities.
11. Governing Law and Dispute Resolution Governing Law:
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.Dispute Resolution: Any disputes related to these Terms or the use of MyTICKS Events services shall be resolved through good-faith negotiations. If the dispute cannot be resolved informally, you agree to submit to the exclusive jurisdiction of the courts in New South Wales, Australia.
12. Changes to Terms and Conditions:
MyTICKS Events reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. Please review these Terms periodically to stay informed of any changes.13. Contact UsIf you have any questions or concerns about these Terms and Conditions, please contact us:MyTICKS Events